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Posted: Wednesday, January 31, 2018 9:12 PM

Sales and Service Representative (Teller)
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Job ID :
Functional Area:
Branch Retail : Operations
Employment Type:
Full:Time Non:Exempt
Education Required:
High School Diploma
Experience Required:
Less than 1 year
Days and Hours:
Mon:Thurs 8:15:5:00; Fri 8:15:6:00
Physical Address:
Department Name:
Broughton St Office
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Position Description
Perform teller transactions; basic service and maintenance; deliver access products and services; identify referrals for branch and specialty partner sales. Entry level with less than 1 year experience.
Principal Accountabilities:
Operational Scorecard:
Achieve operational scorecard expectations.
Service and Sales Referrals:
Regularly create value added conversations with customers to uncover opportunities to make quality referrals to branch or other business partners.
Use problem:solving, listening, understanding and responding techniques to address a customers immediate needs and when appropriate, link need to a solution where there is an opportunity to expand or retain a relationship.
Risk Mitigation:
Adhere to all regulations and Bank policies, procedures and delegated authorities.
Manage credit, operational, reputational, regulatory and legal risks related to personal interactions, customer transactions and financial exposures.
Act as a first line of defense in the identification of risk.
Complete required training and any Continuing Education by established deadlines.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
This position could be filled as an SSR I or SSR II
Position Requirements
Basic Qualifications:
High school diploma or GED with a minimum of 6 months experience in a cash handling, sales or customer service role.
First Citizens Bank is an equal opportunity employer that does not discriminate against applicants on the bases of race, color, religion, national origin, sex, age, disability, veteran or military status, sexual orientation, gender identity, genetic information, or any other legally protected status.
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• Location: Columbia

• Post ID: 27354882 columbia is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018