Posted: Tuesday, February 27, 2018 2:20 PM
Job Description 13;
PROFESSIONAL CUSTOMER SERVICE OFFICE ASSOCIATE MAJOR FUNCTION:
Works directly with customers to process furniture orders. Completes all aspects of the transaction including receiving payments and scheduling deliveries to ensure a magnificent Havertys experience.
PROFESSIONAL CUSTOMER SERVICE OFFICE ASSOCIATE SPECIFIC DUTIES:
:Answer incoming calls and direct calls as needed.
:Take payments over the counter.
:Balance transmittals/prepare bank deposits.
:Handle sales after completion by salesperson, including accepting payment on cash sales and down payments on charges. Get appropriate signatures on contracts and revolving charge agreements.
:Take complaints and write up customer service reports.
:Perform the daily pre:call activities for the store.
:Balance cash drawer every morning and evening.
:Complete designated computer reports assigned as needed.
:File customer tickets.
:Communicate with Havertys Credit Services for any A/R change.
:Maintain security on all money:related areas. 13;
Job Requirements 13;
PROFESSIONAL CUSTOMER SERVICE OFFICE ASSOCIATE REQUIREMENTS:
:Minimum one year experience in office environment with Microsoft Office experience required.
:Must be able to stand long periods of time.
:Need to have strong math skills.
:Excellent communication skills required.
:Must be able to work nights, weekends, and holidays. 13;
• Location: Columbia
• Post ID: 28449402 columbia