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Posted: Monday, September 4, 2017 6:56 PM

Title: Technical Support AnalystDuration: 12 Months Contract Location: Columbia, SC Job Description: This position is responsible for providing quality support with a high degree of customer satisfaction on technical, business and operational inquiries in a professional and timely manner for the bank, and external customers. Will log and document all customer calls using the call tracking system in accordance with defined established call handling procedures; participates in training activities to keep current with product support and self-developmentHas frequent contact with internal and external customers, peers, and managers. Preferred Skills:Experience using a ticketing systemKnowledge using a mainframe computer systemPrevious experience in a structured environment providing first call resolution - provided by DiceCustomer Support, Ticketing System, Technical Support

Source: http://www.juju.com/jad/00000000bc8jre?partnerid=af0e5911314cbc501beebaca7889739d&exported=True&hosted_timestamp=0042a345f27ac5dc192a42bcab02a53985ae36ee634d305b8d6440889150f360


• Location: Columbia

• Post ID: 23005027 columbia
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