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Posted: Thursday, April 27, 2017 9:34 AM

Position Summary:PositionSummary A Belk SalesAssociate provides outstanding customer service to each and every customer,displays a passion for retail and fashion, adapts to change efficiently, continuallyseeks to learn about BelkA?s merchandise, has an awareness of industrytechnology, and displays the ability to use technology to enhance core sellingskills. Essential Functions/Responsibilities: Essential FunctionsProvidingExcellent Customer Service: Proactively greeting and engaging customers warmly and with a smile. Supporting the store to meet or exceed its customer service goals. Handling each customer transaction in a professional and friendly manner. Thanking each customer by name following a purchase.DemonstratingInitiative:Offering assistance to the customer proactively and withoutprompt.Using suggestive selling techniques with all customers.Meeting or exceeding solicitation goal for Belk credit Rewardsprogram.Meeting or exceeding Clienteling goals, where applicable.Understanding Store Assortment (for assigned department), inaddition to inventory available at other stores and on .Continuous Learning and Innovation:Using Mobile Devices to complete a sale (where applicable).Using Digital Computer:based Point:of:Sale and other digitaltechnology to enhance the customer shopping experience.Using the Belk App and informing customers about the Belk App toenhance their shopping experience.Using the Belk website to look up merchandise and completein:store orders for customers Focusing on Results Meeting or exceeding personal sales per hour creasing units sold per transaction by recommending products tocustomers.Identifying and reducing shrinkage in area.Working professionally and pleasantly with co:workers, customers,and managers to accomplish defined tasks.Maintaining Belk professional dress standards and appearance.Maintaining floor and stock areas consistent with store standards.Supporting the Operations Team to ensure new merchandise isunpacked and displayed in a timely manner and stored in a place that does notobstruct customer access to the department. Following the ROCC the Dock process.Ensuring timely set:up including signage for promotional events.Following procedures for all systems including counts, markdowns,re:tickets and inventory plying with store policies including, but not limited to thoseconcerning attendance and tardiness.Accepting additional duties or sharing responsibilities duringbusy times and/or as requested by Sales Team Manager.Assisting Operations teams with all non:sell duties as assigned bySales Team Manager. Requirements/Qualifications: Position RequirementsMust be able to work aflexible schedule including evenings and weekends, due to shift rotation.Other requirements around education and physicality include:Education and Experience:No education requirement.Experience in retail preferred.Excellent communication skills.Ability to use and learn industry technology preferred. Physical:Ability to use computer keyboard, touchscreen monitor, handhelddevices, standard telephone and other related business equipment.Hand manipulation to remove sensor tagsAbility to push / pull 100:500 pounds when moving stock cartsTask demands vary in each department because of the differenttypes of merchandise. Stockingrequirements can involve reaching above and below shoulder level and lifting25:50 pound boxes. For reasonable accommodation informationfor an ADAAA qualified disability please see Belk Associate Handbook for policyand procedures.


• Location: Columbia

• Post ID: 17210108 columbia is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017