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Posted: Wednesday, September 6, 2017 2:28 PM

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Sales & Service Representative I / II
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Job ID #: 29213
Location: SC-Columbia
Functional Area: Branch Retail - Operations
Employment Type: Full-Time Non-Exempt
Education Required: High School Diploma
Experience Required: Less than 1 year
Days and Hours: M-Th: 8:15-5:15; Fri: 8:15-6:15
Physical Address: 2350 Broad River Road Columbia, SC 29210
Department Name: Columbia St. Andrews Branch


Position Description

Perform teller transactions; basic service and maintenance; deliver access products and services; identify referrals for branch and specialty partner sales. Entry level with less than 1 year experience.

Principal Accountabilities:

Operational Scorecard:
Achieve operational scorecard expectations.

Service & Sales Referrals:
Regularly create value added conversations with customers to uncover opportunities to make quality referrals to branch or other business partners.
Use problem-solving, listening, understanding and responding techniques to address a customer's immediate needs and when appropriate, link need to a solution where there is an opportunity to expand or retain a relationship.

Risk Mitigation:
Adhere to all regulations and Bank policies, procedures and delegated authorities.
Manage credit, operational, reputational, regulatory and legal risks related to personal interactions, customer transactions and financial exposures.
Act as a first line of defense in the identification of risk.
Complete required training and any Continuing Education by established deadlines.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

This position could be filled as an SSR I or II.

Position Requirements

Basic Qualifications:
High school diploma or GED with a minimum of 6 months experience in a cash handling, sales or customer service role.

First Citizens Bank is an equal opportunity employer that does not discriminate against applicants on the bases of race, color, religion, national origin, sex, age, disability, veteran or military status, sexual orientation, gender identity, genetic information, or any other legally protected status.

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or contact us at bp+21863105@jobvertise.com


• Location: Columbia

• Post ID: 23059087 columbia
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