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Posted: Tuesday, March 14, 2017 12:41 PM

Supervisor Mortgage Servicing and Support
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Job ID : 28091
Location: SC:Columbia
Functional Area: Mortgage : Operations
Employment Type: Full:Time Exempt
Education Required: High School Diploma
Experience Required: 4 years
Days and Hours: Monday : Friday
Physical Address: 1314 Park Street, Columbia, SC 29201
Department Name: Mortgage Operations/Servicing
Position Description
Supervises Mortgage Service and Support functions to include escrow servicing, customer service, payment processing, and investor remittance / reporting. Responsible for oversight and servicing of 23,000 loans, the majority of which are serviced for investors. Ensures compliance with all State, Federal, and regulatory aspects of mortgage servicing functions. Ensures accuracy of Bank documents and records on accounts. Leads staff to include coaching, development, training, performance management, discipline, salary planning, and staffing. Works directly with associates to ensure all deadlines are met and mortgage loan accounts are serviced accurately. Heavy customer contact. Works directly with internal and external auditors. There are two Supervisors in this job, one who oversees Escrow and Customer Service functions and one who oversees Payment Processing and Investor Remittance / Reporting functions.
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Position Requirements
Basic Qualifications:
Bachelors degree with at least 4 years bank operations or servicing experience.
:OR:
High school diploma or GED with at least 6 years mortgage operations or servicing experience.
Additional Requirements:
Strong verbal and written communication skills.
Strong problem solving skills.
Ability to excel in an environment running multiple applications simultaneously.
Ability to multi:task in a fast paced environment.
Ability to display professionalism while interacting with others.
Outstanding customer service skills.
Strong analytical ability.
Outstanding ability to coach and mentor others.
Strong coaching and associate development skills.
Critical thinking skills.
Strong knowledge of agency and investor guidelines.
Strong knowledge of statutory policies regarding mortgage loans.
Other Preferred Qualifications:
Experience in mortgage operations, escrow, insurance, payment processing, investor remittance and/or reporting.
Supervisory experience.
We are an Equal Opportunity Employer and do not discriminate against applicants due race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or other legally protected status.

Source: https://www.tiptopjob.com/jobs/64626366_job.asp?source=backpage


• Location: Columbia

• Post ID: 16553492 columbia
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